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What Is Reseller Hosting?

The cPanel reseller hosting modus operandi works by segmenting cPanel server(s) into predefined reseller hosting packages, which are subsequently sold as individual reseller packages. Every single cPanel-based reseller website hosting plan is powered by the WebHost Manager (WHM) management interface. WebHost Manager is the place where the reseller sets up the shared web hosting accounts sold under his own trademark. Here are the typical procedures a regular cPanel-based site hosting reseller has to undergo:

1. Select a billing/invoicing gateway

So as to collect payments from their clients, the resellers need to add a billing platform linked with the cPanel/WHM software. The most famous billing software systems for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Establish a merchant account

A merchant account for credit/debit card payments is needed. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some sort of a payment platform (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller cannot gather any credit/debit card payments from his web space hosting clients. This merchant account must be set up inside the selected billing platform by the exalted reseller.

3. Establish a domain reseller account

If you are going to offer domain registration and transfer services to your clients, you have to create a domain name reseller account with some domain name registrar and to link it inside the payment software system.

4. Set up the shared web site hosting accounts

The cPanel-based reseller webspace hosting business mode of operating enables the reseller to sell shared website hosting plans only. Using the WHM interface, the wholesale hosting supplies need to be chopped into smaller accounts.

5. Choose the prices for the shared hosting accounts

Now is the time for the reseller to set the prices for the offered shared site hosting accounts. While performing this, it's good to pay good heed to the circumstance that inside the payment software platform (which is separate from cPanel and WebHost Manager, i.e. a 3rd login location for the reseller so far and second for the customers) the clients will be able to review their invoices (due or paid) and the earlier transactions made, i.e. this is the Billing Manager for the ardent cPanel hosting clients as well. cPanel has more or less one hundred and fifty sections inside (the user has to learn fast), but does not include any Billing or Invoice Manager. Can you believe that?

6. Choose the prices for the domain names

The client interface offered by cPanel also does not support very important domain name manipulations, such as registrations, transfers, renewals, parking, DNS registrations, Domain Name System record alterations, etc. So, this billing gateway is also providing a location for the fervent cPanel webspace hosting clients where they can perform some (albeit, not all) of the abovementioned key domain name management and manipulation procedures. So, now is the time for the reseller to choose which Top-Level Domains (TLDs) will be offered and to set their respective registration, transfer and renewal prices.

7. Include a client support system

Another thing that is lacking in the customer interface offered by cPanel is a client support section (a technical support platform). On the basis of the payment software platform the reseller has selected already, a client support platform is either present or not. If it is not added, the reseller has to find a technical support system and to install it somewhere. Somehow the shared webspace hosting customers should be aware of its availability.

8. Link the order wizard with the site

At last, now is the time for the reseller hosting website itself. There the shared web page hosting accounts and domains can be obtained by the potential customers. The entire web site must operate in perfect synchronicity with the billing system. This means, within the website, the order wizards and the order pages have to be linked properly.

Let's summarize the login locations present with the cPanel web hosting reseller accounts. There are minimum two and maximum four locations to log in to, which can be quite embarrassing for the resellers and especially for the clients.

For the reseller the login places are:

(1) cPanel (for the reseller site); (2) WebHost Manager; (3) the invoice software system; (4) the client support system (this is as long as the invoice software platform does not already comprise it - some do, others don't).

Login locations for the excited cPanel hosting clients:

(1) cPanel; (2) the invoicing software; (3) ultimately the client support trouble ticket system.

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